HCO series Q & A
NO ANIMAL IN SOME PICTURES
1 Check to see if the camera is pointing at the rising or setting sun which can trigger the sensor.
2. At night, the Motion Detector may sense animals beyond the range of the IR illumination. Reduce the distance setting.
3. Small animals may be triggering the unit. Reduce the distance setting and/or raise the height of the camera above small animals.
4. The Motion Detector may sense animals through foliage. Reduce the distance setting.
5. If the animal moves quickly, it may have moved out of the view of the camera lens before the picture was taken.
------Move the camera further back.
------Point the camera up or down a trail, not across it.
6. Make sure the mounting post or tree is stable and doesn't move.
SWITCH ON DOSE NOT RESPOND
If you have just turned the main power switch on, wait a few seconds until the icons disappears on the LCD.
RED LIGHT ON FRONT OF CAMERA STAYS ON
Check to see if the main mode switch is in the Test mode.
SD CARD PROBLEM?
Please note that not all the SD cards will work on all hunting cameras. When you have the problem like this, try to use a different brand card or format the card when the card is in the cemera (connect the camera to your computer by supplied USB cable and format the card from your computer).
WHAT DOES NTSC OR PAL MEAN?
Different country use different video format. For example, USA and CANADA use NTSC format and most of European countries, Australia use PAL format. Please refer to this link for further information and complete country list.
WHY DON'T HCO CAMERAS COME WITH SOFTWARE CD AS OTHER BRAND CAMERAS DO?
Simply speaking, you don't need it. Our camera is Plug-n-Play device and you don't need any driver for it when you connectit to your computer. Also, all the computers have their own image view&edit software.
MY BATTERY COVER SEEMS DIFFICULT TO PUT BACK, IS IT NORMAL?
Yes, it's normal. The dimensions of the battery compartment is very tight so that the battery can fit in very snuggly to assure the proper connection. In which case make this camera difficult to properly seat the battery and install the cover, but firm pressure will work just fine.
HOW TO DETERMINE THE + & - OF THE TERMINALS ON HCO SERIES IF I WANT TO DO SOME OWN REPAIR?
Please refer to the following picture. Please don't hook the wire by the color code. Some times, wire color codes are not always match.
WHAT DOES MEGAPIXELS(MP) MEAN?
The word "pixel" is actually short for "picture element", which is one of those millions of dots on your computer screen or digital image. Now, every one of those pixels holds one color and combined with the other millions of single colored dots, forms the picture. Megapixel means a million pixels, so a 3 megapixel digital camera has 3 million pixels. To get the total pixel count, you multiply the horizontal pixels by the vertical pixels. For example, 2590 x 1920 = 5 Megapixels.
Our cameras use 2MP/3MP/5MP CMOS image sensor. They are creating up to 3MP/5MP/7MP digital pictures. For more information, please click here.
DAYLIGHT PICTURES ARE TOO WHITE
Camera may be pointed at the sun; point away from sun.
ONLY DAY PICTURES, NO NIGHT PICTURES
Camera batteries may be too weak.
